Frequently Asked Questions

When Will My Order Arrive?

To be able to provide free shipping, orders may take an estimated 7-14 business days to arrive.

How Can I Track My Order?

Once you placed your order you will receive shipping information. It may take up to 48 hours to receive a tracking number which you can use to track your order.

What If I Need Additional Help?

We love to hear from you! Feel free to contact us through our Contact Us page in our menu. Alternatively, you can reach us at our support@unicabella.com email. Our support team operates 24/7 by email to provide you with the most convenient support ever! We appreciate your patience if you experience a slight delay in hearing back from our support team, in the event that we receive a large amount of emails or calls.